"Great sweep service from Stepan. Clean, tidy, very thorough on safety checks i.e. draw on chimney, ventilation and carbon monoxide checks, etc. Stove re-polished at time of service, looks brand new. Really pleased and reassured it's safe to use."
- Darren "Stepan recently cleaned our chimney; he fitted us in within five days and contacted me to let me know he was running a little late and again to say he was on route. He was efficient and carried out a thorough clean of our chimney. He carried out some safety checks afterwards and also provided some guidance having noticed we had situated our carbon monoxide alarm in the wrong place. He followed up with quickly with a receipt. I would be more than happy to recommend Stepan." - Victoria "On the day of the appointment, Stepan contacted me with an estimated time of arrival and turned up at that time. He's polite and courteous and even asked if we wanted him to cover his shoes. He was wearing a mask and observed social distancing as much as conditions allowed. The job was greater than he expected it to be, but he set to work and made sure our chimney was properly clean and safe before leaving, even though it made him later for other clients - (apologies for that!). He was very knowledgeable and gave advice. He also cleaned up very well after he had finished. Will definitely book for next year. Thank you." - Caroline |
"Very professional, friendly and reasonably priced service. Stepan was meticulous at covering up the hearth and area around our stove before sweeping, and the industrial vacuum he used throughout the cleaning ensured there was no mess. By the time he finished, the whole hearth area (as well as the stove and chimney), was cleaner than before he started. After sweeping, he talked me through safety checks that he needed to conduct, and recorded these on his iPad. He then emailed me my certificate of sweeping before he left. Overall, I was very impressed with Stepan's service and advice, and I will definitely be using him again in future."
- Jeremy "I booked Stepan to sweep my wood burning stove on my dad's recommendation (Stepan had swept his chimney). Fantastic. I couldn't believe how well the stove burned after he had swept, or how new it looked after he'd cleaned it. Great to immediately receive a certificate of sweeping and knowing the wood burner is safe to use. Good value for money. Thanks, Stepan." - Justin "We felt you provided a very professional and efficient chimney sweep service." - Jill "An excellent service. Stepan did an efficient and meticulous job. Would definitely recommend his work." - Deirdre |